“Very good customer service. We decided not to take their offer, and what I admired about the was that they were not pushy. Their deal was excellent, but another dealer offered a better one, so I recommend you try these guys. Neil was an awesome salesman. ”

“I recently purchased a 2014 Mustang convertible at Chino Hills Ford. I found the exact car I wanted online at Chino Hills and decided it was worth the drive from San Diego, where I live, because it was the exact year, mileage, even color, and price I was looking for. I am very glad I did decide to... View More”

“Follow up on my 3/8/2015 Negative Review. I was contacted by Jamey Watson, Chino Hills Ford Store Manager. Jamey expressed his concerns and told me that he would look into the matter and get back to me on Monday. True to his word, Jamey reviewed my transaction and found some items that could... View More”

“On Saturday my husband and I bought a 2012 Ford Mustang GT and had the best experience I've ever had at a dealer. Everyone were so nice. Our rep was Naeem, he was with us the entire sale, never pressured us into the car or other cars and guaranteed us 100% satisfaction and that is exactly what we... View More”

“The brakes in my Ford Edge began to fail. I found out that there was a known problem with the "brake booster extension" on my particular model. I contacted Citrus Ford Motors and like always, they wanted to charge me for simply brining my car in to see whether its a manufactures problem or not. I... View More”

“Great customer service and incredible follow up!!! Only ford dealership I take my vehicles to. ”

“Enrique Zaragoza was the best!! He really took care of me and had me back on the road in and instant. You want great service see Enrique... Thank You! ”

“The day after I posted my review, I was extremely impressed with how the Owner, Mr. Jamey Watson, contacted me directly to discuss my concerns and to resolve them immediately. During our ongoing communication over the next couple weeks, we encountered a few more issues with the Financing... View More”

“Carol Salcedo was awesome to work with! She was very knowledgeable and very pleasant. ”

“2010 Ford Fusion Hybrid GPS/Nav screen problem-had no touchscreen response. Voice commands still worked. They tried a software update and it didn't work. They called Ford corporate and they recommended replacing the CPU of the Microsoft Sync unit. It did not make sense to me. If the screen doesn't... View More”

“We purchased a 2013 Ford Escape. The price was FANTASTIC. We went in to look at the vehicle, and Michael took great care of us. I was planning to look at some vehicles at another dealership but the Ford Escape was just such a great deal, and well taken care of, that I couldn't pass it by. Since we... View More”

“Had a wonderful experience at this dealership. Bought a 2014 Ford Focus and it was a pleasure. Andrew Harris, our salesperson was great! Knowledgeable, professional and up-front! Great experience! Would recommend this dealership to anyone!! ”

“Awesome service! Went in for an oil change for my ford fusion. Got the works package which came out to like $50 but thanks to yelp I only paid $24! Awesome deal! My service rep, Kenneth, had great customer service skills and kept me updated with the progress on my car. Definitely coming here again. ”

“My experience with Chino Hills Ford spans many years and has been primarily with the service department particularly Johnny Gonzalez. I bought a 1997 Taurus SHO new (not at Chino Hills Ford) and have been having it serviced here at Chino Hills Ford. My SHO is and has been a great car, a fun car but... View More”

“This was my first time taking my 2014 Ford Explorer in for scheduled maintenance. I was very impressed with the service. At first I was confused about not needing to make an appointment but when I went in the Service Manager explained that scheduled maintenance is guaranteed with no appointment... View More”

“My wife and I went into a few other Ford dealerships in the area and this place was by far the most professional. They also have an extremely nice and new facility. Our sales associate, Rene, was extremely friendly, not pushy, and willing to beat any other Ford dealer price. What more could you ask... View More”

“My 2002 Jetta was giving me a TON of problems and the final straw was the vehicle overheating even AFTER I got the hoses and radiator fixed. I've wanted a small, economical car for a while now so I called in on Sunday, trying to get approved for a fiesta, spoke to the manager, Shawn Orr and he... View More”

“They have taken care of my family and our Flex. Even when they were under construction, the service was quick and accommodating. Now construction is finished and the New Service department lobby is very comfortable. Free WiFi and 3 TVs to help pass the time. If you're in the market for a new Ford,... View More”

“Wow! What exceptional customer service! They did a front to back inspection on the Expo, compression test and diagnostics. (It pretty much sounds like the mechanic stuck his finger in the tailpipe and honked the horn) and they only found a bad rear shock. No charge, the GM signed off because they... View More”

“Had a great experience with a used car purchased here. Andrew Harris was a great salesman and we felt well attended to throughout the whole process of making our purchase.”

“The service department was great! We have been taking all our vehicles here for a while and always have excellent service. We had our Flex in for air conditioning repairs on a Saturday and they were great about getting the work done quickly and even had to get approval first from the warranty... View More”

“Johnny in the service department was amazing. He went completely out of his way to help me, and I don't even own a Ford. He helped me with my problem and got me on my way sooner than expected. His great personality is just a bonus along with his great customer service. Chino Hills Ford has a... View More”

“By far the BEST dealership I have ever dealt with. Brian Galvin helped me out, he has been nothing but professional, friendly and helpful. I refer him to my family and friends. Thank you Brian.”

“On my birthday my husband wanted to buy me a ford fusion. we choose to go to chino hills ford from other positive posts. we called ahead and spoke with Zak(sales manager) to give him all what we were looking for. We made appointment and met up with James in sales. He was very patient with the... View More”

“We had a great experience here. Really nice & helpful sales people. Love love love my new explorer! Thanks guys!!”

“Had a great experience at chino hills ford. After walking out of the Ford and Mazda of orange because of poor service I called chino hills Ford. I spoke to Rene and told him what I was looking for what my expectations where for.my trade in and that I did not want to to the sales dance. Rene took... View More”

“Just bought a 2013 certified pre-owned ford escape. Neil met me in the parking lot and assisted me right away. He helped make the process fast and easy. In my opinion, the other sales people around us seemed pushy but he was more laid back. I recommend seeing him!”

“Buying a car from Chris is a great experience - informative, no pressure, open and honest. He's truly a customer advocate and can easily identify all possible incentives available to save you money. It was such a positive experience! I can't thank him and Chino Hills enough for all they did to get... View More”

“Contact Mike Tyner in Sales...he's great!! No pressure, friendly, helpful & humble. He & Jeffrey (Sales Mngr) are a delight & work very hard to make a deal & see that you're leaving happy! Highly recommended :)”

“Just drove away in my new Ford Escape!!! Had an amazing experience there today and Neil And Mr. Green were so fantastic!!! I'm telling all my family and friends about this place, they were incredible!!!”

“My son's 2002 Focus SVT needed an oil change. Searched around for deals & came across a $24.99 special(oil change, tire rotation & car wash). $24.99 at a dealership... what's the catch, right?!? Then I became even more concerned after reading some reviews =o I decided to roll the dice. Jeff in the... View More”

“Definitely great people and a great experience here! I would highly recommend coming here, they treated us better than anywhere i've ever gone! Chris was amazing! Thanks!”

“Great attitude, did not feel pressured to buy, Neil was very helpful and knowledgeable. Chino hills ford rocks! I would recommend them to everyone. Thanks”

“Great experience. Really didn't expect to buy the car. They were so helpful. They had quick, informative communication. They treated me as a serious buyer. They printed all price quotes for me and worked with me to exceed my personal requirements to buy the car. They explained all the paperwork,... View More”

“I had the pleasure of purchasing a vehicle at Chino Hills Ford from Bob Livingston last April. Never have I had a start to finish experience that was a straight forward as this. Bob greeted me on the lot and from the second he shook my hand I felt that he had my best interest at heart. He asked... View More”

“The whole experience with Chino Hills Ford was and is friendly and easy. From the time we spent on the website (easy webpage navigation), the drive up from San Diego, to looking at and test driving the model we planned to purchase and Neils knowledge of the Certified Pre-Owned 2013 Taurus Limited... View More”

“I recommend this dealership to anyone. Im very particular on reviews for online because I know they could either help or hurt a business. This dealership exceeded all my expectations on every level available. You wouldnt believe the used car they sold me looked like it was barely a year old and its... View More”

“Me and my Husband think that Rene Mancia is a Great Saleman, He keep his word all the way through the Deal. We started the negociation from Arizona and drove all the way to Chino Hills Ford to pick up the Ford F-150, which we Love so much. I personally think Rene deserve the 150% Satisfaction... View More”

“One word describes Neil…Awesome! Neil was extremely friendly and knowledgeable. He went out of his way to get me into the car I really wanted (2014 Explorer Sport). He waited patiently while I took my time making my decision (even though it was very late on a Friday night!). I am privileged to... View More”

“Many many times in my life I have been to dealerships and we all know the routine... RUN FROM THE SALESMEN! I initally came to Chino Hills Ford to get some service on my truck, it was then that Zak Slaughter approached me...with kindness, respect and alot of knowledge about the ford F-150 line-up.... View More”

“Most people are accustomed to a negative experience at a car dealership. Emotions can run high with such large purchases, and sales people are usually there take advantage of you. Not at Chino Hills ford - the entire experience was A+ from start to finish. I got a reasonable amount on the trade-in... View More”

“Most people are accustomed to a negative experience at a car dealership. Emotions can run high with such large purchases, and sales people are usually there take advantage of you. Not at Chino Hills ford - the entire experience was A+ from start to finish. I got a reasonable amount on the trade-in... View More”

“When we first arrived at Chino Hills Ford Zac Slaughter introduced himself to us he immediately had us feeling confident and at ease, which usually isn't a feeling you get walking into a car dealer. He started off by asking us some questions such as what we really wanted in a vehicle and what... View More”

“We have been doing business with Chino Hills Ford since 1989 when we bought our daughter's first car. Our most recent purchase was a 2013 Ford Flex in October 2012. I have had two service appointments (oil changes) and one appointment to update the software. Not only were our appointments handled... View More”

“It was time for a new car and I HATE shopping for cars. I called Willie Marshall at Chino Hills Ford and told him what I wanted and how much I wanted to spend. He had found a car for me, exactly as I wanted and at exactly the price I had inquired about, same day. Went down to the dealership the... View More”

“I would like to give a special thank you to Mark, the salesman I worked with. My experience was, by far the best experience I've ever had. I walked in and it only took an hour and a half to complete the entire process. It was better than anything I could have ever expected.”

“This was an internet sale, because I searched online for this color, and the truck was beautiful. I drove 20 miles to buy this truck, which in California means I passed probably twenty other dealers. Over all, I thought everything offered was reasonable, and I didn't want to get into a haggling war... View More”

“Kelly Whyman went above and beyond for me to provide numerous quotes on varies options and truck models, I was most impressed on the timely responses and quality of service.”

“The sales and service staff were very helpful and patient in working with us to meet not only our car needs but also have it fit into our budget. Naeem assisted us in taking multiple test drives on multiple days in multiple automobiles as well as getting our questions and requests answered. He was... View More”

“I came from Yuma, AZ to buy a used 2012 Ford Explorer that i found on Autotrader.com. They had the lowest price within a 300 mile radius from my home in AZ. I showed up at the dealership and Neal Warren was the man to help me out. He is a friendly guy WITHOUT the stereotypical pushy saleman... View More”

“Neil sold us our new F250 today and was a pleasure to work with through the process. He is very knowledgable about the trucks and focused on understanding and meeting our needs. Thank you! Ken and Lisa”

“My salesman Mark was the best! He did not waste my time and really listened to what I wanted in a car. He helped me find my dream car and made the whole process painless. The most fun I have had buying a car. I would recommend him to anyone looking for an honest deal and a great salesman.”

“Mark helped us with a pre-owned vehicle on the lot. We were told ahead of time what items were needed so we can get in and out of there...smooth transaction ad happy we didn't get the run around. Now my husband will be needing a new car next year and we'll definitely contact Mark when the time... View More”

“Mark helped us with a pre-owned vehicle on the lot. We were told ahead of time what items were needed so we can get in and out of there...smooth transaction ad happy we didn't get the run around. Now my husband will be needing a new car next year and we'll definitely contact Mark when the time... View More”

“I worked with Niel for over two months trying to find the right car for me. He was very helpful and understanding with my busy schedule. Niel and the crew at Chino Hills Ford go above and beyond to earn your business. This was my first Ford purchase and definitely wont be my last. I will definitely... View More”

“We came in to look at a used vehicle they listed on their website. Chris gave us a nice offer for the vehicle and our trade-in but we also wanted to take a look at a competitors similar vehicle and offer. Instead of pressuring us to purchase the vehicle then and there to keep the deal, they... View More”

“I came from Yuma, AZ to buy a used 2012 Ford Explorer that i found on Autotrader.com. They had the lowest price within a 300 mile radius from my home in AZ. I showed up at the dealership and Neal Warren was the man to help me out. He is a friendly guy WITHOUT the stereotypical pushy saleman... View More”